BREAKING: Manila Water announced Tuesday a “voluntary and one-time bill waiver” to compensate customers who were the hardest hit by a service interruption earlier this month. “We deeply understand the profound frustration that our customers have expressed in the past weeks,” Manila Water president and CEO Ferdinand dela Cruz said in a press conference. “And to help ease in some way the inconvenience that we have caused… we are announcing a voluntary and one-time bill waiver scheme to be reflected in the April bill of our customers,” he added. The bill waiver scheme, he said, would address the “most severely affected areas,” which the firm defines as those “with no water for 24 hours for a week or more.” The service outage affected some 1.2 million households in the east zone of Metro Manila, serviced by Ayala-led Manila Water. The west zone, under Maynilad Water Services Inc., is unaffected. More details to follow.