The study by the News Media Alliance underscores industry arguments about Google and other online giants harming traditional news organizations by dominating the internet news ecosystem and ad revenues generated through it. According to the study, Google has increasingly monetized news content as it works to keep consumers in its ecosystem, and that news searches helps the internet giant gather data from its users to help tailor its other products. The report is expected to be presented this week to a congressional hearing on antitrust abuses by Big Tech firms and to support legislation that would allow news organizations exemptions from antitrust to negotiate digital revenues. Google disputed the findings of the study, as did some media analysts. "These back of the envelope calculations are inaccurate as a number of experts are pointing out," a Google spokesperson said. "The overwhelming number of news queries do not show ads. The study ignores the value Google provides. Every … [Read more...] about Media group study finds Google makes billions from news –
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What exactly is crisis communications? Crisis communications is closely related to reputational management, and is one of the founding pillars of PR. It’s probably what our industry is best known for because it’s highly visible. Companies’ reputations are enhanced or destroyed by how they communicate in a crisis. How you communicate during a crisis is just as important as how you fix it – sometimes more important. Reputational damage lasts long after a crisis is over. Sometimes a company’s reputation can actually be enhanced through good communication, even amid a disaster. A good example of this is AirAsia in 2014, when CEO Tony Fernandes’s highly effective response helped the company recover quickly after an air crash that killed 162 passengers. He understood that the damage to a company’s reputation from poor communication is more costly in the long run. But it’s not easy to build the capability. It is highly specialised, and it takes … [Read more...] about Time to think about getting out of your next crisis
Klay Thompson's future with the Golden State Warriors has been an under-the-radar situation. Thompson will be an unrestricted free agent after this season but much of the season-long discussion has revolved around teammate Kevin Durant, who also is a free agent. While it appears Durant is set on leaving the organization, Thompson's intentions aren't as obvious. But Warriors coach Steve Kerr made it clear: He wants to see Thompson back with the team. "I know that everybody -- coaches, management, ownership -- everybody wants Klay back," Kerr told reporters. "I think the feeling is just, Klay wants to be here, we want Klay." Thompson has been quiet about the topic but recent speculation hints his decision will be based on money. If the Warriors offer the five-year, $190 million max contract, Thompson figures to stay and continue his "Splash Brothers" partnership with Stephen Curry as the team moves from Oakland across the bay to San Francisco. If the offer is lower, it wouldn't be … [Read more...] about News NBA: ‘We want Thompson to return’
By Vinay Menon Entertainment Columnist Fri., May 3, 2019 Have you ever lined up for fast food and thought, “Gosh, wouldn’t it be great if I could order something that reflected my mood at this moment in time?” Me neither. But let’s think about Burger King’s new marketing campaign for a moment before we dismiss it as flame-grilled nonsense for hungry millennials. This week, the company unveiled a new line of “Real Meals.” Available in select markets, these “Real Meals” are basically Whopper combos — burger, fries and drink — that come in boxes emblazoned with, um, a “variety of moods.” It’s as if Nike marketed a new line of cross-trainers for the glum. Or Ikea released a special-edition Billy bookcase for self-hating hoarders and conflicted pack rats. So let’s say you just quit your new job because your boss is a maniac, one of the scenarios in Burger King’s new … [Read more...] about Burger King’s ‘Real Meals’ is the fake news of fast food
By Bruce Campion-Smith Ottawa Bureau Mon., April 29, 2019 OTTAWA—How to visit a disaster zone without a creating a public relations disaster? It’s a question politicians juggle with each wildfire, flood and tornado strike. Prime Minister Justin Trudeau was reminded of the perils of such visits Saturday when he visited an Ottawa neighbourhood hit by record floodwaters and got berated by one volunteer who accused him of tying up relief efforts. “You know how long you’ve held up people picking up bags?” the volunteer said to the prime minister. “While you’re here, no one can pick up sand. You held people up. All your RCMP and security held people up,” he said. Trudeau replied that he understood his frustrations with security, but said he was happy to speak with those on site and hopefully encourage others to volunteer. The prime minister had been briefed on emergency efforts to help homeowners and had spent time … [Read more...] about Did Trudeau help or hinder flood-relief efforts in an Ottawa neighbourhood?