TOKYO (BLOOMBERG) - Fast Retailing Co, Asia's largest retailer, said hackers may have gained access to the personal information of about half a million users of its Uniqlo and GU brand e-commerce portals. Hackers accessed at least 460,000 accounts registered on Fast Retailing's Japanese shopping websites, the company said in a statement on Monday (May 13). Users' personal information, purchase history and parts of credit card numbers may have been accessed, the Tokyo-based retailer said. The hack occurred from April 23 to May 10, and the company is still investigating. Consumer data security has become a growing concern for corporations as e-commerce proliferates, with an increasing number of retail and services companies reporting incidents. Last year, Cathay Pacific Airways Ltd. and Marriott International Inc. were among those reporting that hackers accessed customers' personal information. The incident was limited to the Japan websites and the breach was a list-based attack, Fast … [Read more...] about Uniqlo says 460,000 online accounts accessed in Japan hack
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“Zero Friction Future”, reports results from a Boston Consulting Group (BCG) survey of 1,200 Thai consumers who purchased products or services either online or offline in key verticals such as e-commerce, retail and financial services. It found 90 per cent of consumer respondents encounter friction at each phase of their journey, and 50 per cent of them drop off once they encounter it. The report estimates the annual opportunity cost of friction in Asia-Pacific at $325 billion, including $14 billion for Thailand. The study shows that key industries like e-commerce, retail and financial services could grow their annual revenue by $2.63 billion, $2.08 billion and $127 million respectively if the problems were removed. The report recommends that businesses embrace digital technologies and introduce a circular framework that is closer to a customer’s real-life experience. John Wagner, country director of Facebook Thailand, said that it is common for … [Read more...] about Shoppers’ online snarls hurt businesses
Online shopping not only offers an unparalleled level of convenience, but it can also give you savings that you might not enjoy if you shop in-store. You may have heard of some well-known hacks, such as signing up for first-timer discounts, or using referral promo codes, but these strategies have limited mileage. To enjoy consistent, reliable savings each time you tap the checkout button, follow these simple steps. 1. SIGN UP FOR SHOPBACK Want to get cashback on everything from fashion to home furnishings to supplements to food delivery to travel and even insurance? With a ShopBack account, every time you shop at a participating online merchant, you will be entitled to further savings in the form of cashback. Ranging from a fixed value to a certain per cent of your spend, you can quickly rack up savings across purchases - on top of whatever other discounts and promos your merchant is offering. However, some merchants may disqualify ShopBack transactions from earning rewards, such as … [Read more...] about How to save money while online shopping in 7 steps
ENJOY discounts of up to 70% from April 29 to May 5, 2019 during the Watsons 5.5 Online Shopping Festival. During the sale period, Watsons is offering special three-hour flash deals daily from 8pm to 11pm, with prices starting from as low as RM5.50. Watsons is also offering a line- up of flat-priced item deals at RM15, RM25, RM35 as well as buy three at RM55 and buy 1 free 1 bundle deals. The campaign will culminate in a Mega Sale on May 5, 2019, where Watsons will be offering additional discounts, free delivery and other special offers. Shoppers can save up to RM100 when they purchase items from Bio-Essence, Biore, Cetaphil, Dove, Ensure, L’Oreal, Maybelline, NanoWhite, NH Detoxlim, Pantene, Pure Beauty, Alia, Safi and Watsons Brand during the sale. Those who opt to pay with Boost, stand to gain more, as they can enjoy RM5.50 in cashback when they make purchases amounting to RM55 during the campaign period. This offer is limited to the first 5,555 shoppers only. Customers who … [Read more...] about Watsons’ 5.5 online shopping festival starts today!
Retailers are finding all kinds of uses for location data from customers’ phones. Hill Country Galleria in Bee Cave, Texas, used the information to determine that a lot of shoppers owned pets. So it installed water fountains, babysitting stations and “Santa Paws’’ photo ops for furry friends. The time customers spent in the mall rose by 40 percent, according to CBRE Group Inc. A shopping center in Chicago found it was drawing customers from Asian neighborhoods, so it decided to fill a vacancy with a high-end Asian specialty grocer. Dunkin’ Brands Group Inc., which opened 278 new doughnut shops in the U.S. last year, employed phone data to make sure the new stores wouldn’t siphon customers from existing locations. Retailers are following the trail of electronic bread crumbs left by millions of customers. And it’s helping them at a time when the industry is suffering. They’re buying mobile-phone data that can track where and for how long … [Read more...] about Retailers are tracking where you shop — and where you sleep