The central bank is expected to leave its benchmark interest rate steady on Wednesday after last month's cut, a Reuters poll showed, despite slow growth, a strong baht, below-target inflation and policy easing moves by others central banks.In the poll, 13 of 20 economists predicted the Bank of Thailand (BoT)'s monetary policy committee (MPC) will keep its one-day repurchase rate at 1.50%. The other seven forecast a 25 basis-point cut to the record low of 1.25%, a level seen during the global financial crisis. In August, the MPC unexpectedly cut the rate by a quarter point, the first easing since April 2015, unwinding December's hike. While several factors support further easing, the BoT is worried about risks to financial stability and likely will want to wait to see the impact of last month's cut and 316 billion baht government stimulus measures. Thammarat Kittisiripat, economist of Tisco group, sees no policy change Wednesday, though he expects the BoT to downgrade its … [Read more...] about Central bank seen holding key rate amid soft growth, strong baht
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EastWest Bank: Celebrating milestones beyond 25 years (The Philippine Star) - September 3, 2019 - 11:00am MANILA, Philippines — EastWest has achieved undeniable growth despite being relatively young in the Philippine banking industry. This has been possible through its relentless and ambitious pursuit to serve the Filipino customer. Today, EastWest celebrates its key milestones and achievements beyond its 25 years. Back in 2004, EastWest set out to grow beyond its limits, transforming itself from a traditional commercial bank to one of the country’s largest universal banks today, largely due to its strong customer focus. A huge part of its success comes from the support of its parent company, the Filinvest Development Corp. (FDC). History shows that Andrew Gotianun Sr., the family patriarch and FDC’s founder, took a keen interest in EastWest’s performance. “Let us pay more … [Read more...] about EastWest Bank: Celebrating milestones beyond 25 years
Hands up if you’ve found yourself Googling “mooncake calories” in an attempt to stop yourself from gorging on mooncakes like there’s no tomorrow.* In the lead-up to Mooncake Festival — a.k.a. Mid-Autumn Festival, on 13 Sep 2019 — almost every hotel and bakery will be pushing out their own mooncake collections. But unless you’re a die-hard fan of a particular brand, it can be pretty hard to decide which to go for. Ultimately it depends on what type of mooncake you fancy – whether you go crazy over snow skin mooncakes, creamily pungent durian mooncakes, trendy lava mooncakes or traditional baked mooncakes. Here’s a quick guide to the best mooncakes in Singapore and where to find them: Best for… Where to buy Snow skin mooncakes Raffles Hotel, Ritz Carlton Durian mooncakes Goodwood Park Traditional baked mooncakes Shangri La Unusual / over-the-top mooncakes Peony Jade … [Read more...] about Mooncake Festival 2019
How many of us have encountered these frustrating situations? Scenario 1: You are exhibiting at a travel fair and your customers have spent hours there to decide on destinations and travel packages. But before your customers can confirm their booking, they have to join a snaking queue to pay a deposit because there are a limited number of payment counters on site, and the transaction process is slow. Scenario 2: You have a line of customers queuing at your counter to make payment for their lunch order. The bill for the customer that is currently first in line is $6.70, and you can only accept cash at your food stall. You can’t help but notice that your customer is self-conscious as he fumbles for notes and coins in his wallet to pay you the exact amount, while the hungry diners behind him look on in frustration. Scenario 3: Your staff is at a customer appointment for an aircon maintenance service and the serviceman is waiting outside the customer’s door as the customer has … [Read more...] about How does DBS MAX help businesses address customer service woes?
SINGAPORE: Gan Sun Ling had dealt only with the cash register and NETS machine for most of the past three months of her internship.But just two weeks ago, the cafe she was working at installed a smart Point of Sale system and enabled e-payment services. So, Sun Ling had to adapt quickly.“I have to know how to key in the number, then I need to know which button to press, and I need to make sure the customer taps the card properly and make sure it's received, then the receipt will come out. For the e-payment services, the customers just need to scan the QR code by themselves, and I’ll have to check to make sure the payment goes through,” Sun Ling said.The process sounds straightforward enough, but the training wasn’t.That’s because 18-year-old Sun Ling has cerebral palsy, and picking up new skills can sometimes be challenging.“We whittle everything down to a step by step approach, be it to cook or to serve customers, or to collect payment. My … [Read more...] about People with disabilities go digital to improve job prospects